Frequently Asked Questions

Buyer agents can submit offers for free without creating an account. Just click the listing link, fill out the form, and submit. To create your own listings and receive offers, you'll need a paid subscription. We offer plans for individual agents and brokerages of all sizes.

PMO works on all modern browsers including Google Chrome, Mozilla Firefox, Safari, and Microsoft Edge. We recommend keeping your browser updated to the latest version for the best experience.

PMO is available for real estate professionals across the United States. The platform uses Google Places for address verification, supporting addresses nationwide.

Creating an account is easy:

• Click "Sign Up" on the website
• Register with your email and password, or sign in with Google, Facebook, or Apple
• Complete your profile by adding your name and phone number
• Choose a subscription plan if you want to create listings

Passwords must be at least 12 characters long. We follow NIST guidelines which recommend longer passwords over complex ones with special characters.

Click "Forgot Password?" on the login page and enter your email address. You'll receive a reset link via email (check your spam folder if you don't see it). The link expires after 1 hour.

A phone number is required in your profile before you can submit offers. This allows listing agents to contact you directly about your submissions.

From your dashboard, click "+ New Listing" and fill in the property details:

• Property address (search or enter manually)
• List price and listing start date
• MLS number (optional)
• Property photo (optional, JPEG or PNG, max 5MB)

Click "Create Listing" and you'll receive a unique shareable link.

All paid plans include unlimited listings. Create as many as you need without any additional charges.

Yes, you can update listing details at any time. All changes are versioned for your records, so you can always see the complete edit history.

Listings cannot be deleted to preserve your complete transaction history. You can deactivate a listing when the property is under contract, or archive it when the property has sold. Archived listings and all their offer data are preserved and can be restored at any time.

Yes. You can upload a single property photo (JPEG or PNG, max 5MB) when creating or editing a listing. The photo appears on the offer submission form so buyer agents can see the property before submitting. Uploading a new photo replaces the previous one.

Yes. You can invite up to 5 sellers per listing to view and track offers in real time through their own dashboard. Each seller receives an email invitation that expires after 7 days. You can resend or remove invitations from the listing detail page. Sellers have read-only access.

A co-listing agent is a second agent added to a listing with read-only access. They can view all offers, documents, and activity on the listing, and can also invite and manage sellers. One co-listing agent is allowed per listing. All write operations stay with the primary listing agent.

Yes. From any listing detail page, you can export offers in two formats:

• PDF Report: A formatted summary table plus individual detail pages for each offer. Use your browser's print dialog to save or print.
• CSV Spreadsheet: All active offer data downloaded as a file, sorted by price. Ready to open in Excel or Google Sheets.

Sellers can also export from their dashboard (without buyer agent names).

Yes. Use the Search page to find active listings by property address or MLS number. Note that search only covers listings created on Present My Offer. It does not search the broader MLS. MLS number search only works when the listing agent included one.

Yes. Use Agent Remarks to add internal notes to any offer on your listings. Remarks are timestamped and private by default. You can toggle individual remarks to be visible in the seller portal if you want to share observations with your sellers.

Yes. Use the Deactivate option on the listing detail page to stop accepting new offers. The offer link will show the listing is no longer accepting submissions. Click Activate at any time to resume. This is different from archiving, which is for properties that have sold or are no longer on the market.

• Open the offer link shared by the listing agent
• No account needed. Enter your name, email, and phone number
• Fill out the offer form with price, financing, and other terms
• Upload your contract documents (PDF format)
• Check the attestation box and submit

Only PDF files are accepted. This ensures contracts and documents display correctly for all parties.

Yes. Use the Revise Offer option to submit updated terms. Your previous version is automatically withdrawn and replaced, keeping a clean revision history. You can also withdraw an offer entirely if needed.

Your offer is visible to the listing agent, their broker (if applicable), any co-listing agent on the listing, and any sellers the listing agent has invited. Other buyer agents cannot see your offer.

From your dashboard, find the "Your Team" section and click "+ Invite Agent." Enter the agent's email address and click "Send Invitation."

It depends on your plan:

• Broker Tier 1: Up to 20 agents
• Broker Tier 2: Up to 50 agents
• Broker Tier 3: Up to 100 agents

Yes. Go to the listing detail page, click "Reassign Agent," select another agent from your team, and confirm.

We offer four plans:

• Solo Agent: $10/month or $100/year
• Broker Tier 1: $180/month or $2,000/year (up to 20 agents)
• Broker Tier 2: $400/month or $4,000/year (up to 50 agents)
• Broker Tier 3: $700/month or $6,700/year (up to 100 agents)

Yearly plans save approximately 17% compared to monthly billing.

We accept all major credit and debit cards through Stripe, including Visa, Mastercard, American Express, and Discover.

Go to Settings > Billing and click "Cancel Subscription." Your access continues until the end of your current billing period.

Yes. PMO uses industry-standard security measures including:

• HTTPS encryption for all data in transit
• Secure password hashing
• Protected database storage
• Rate limiting to prevent abuse
• Cloudflare protection for DDoS and bot mitigation

Yes. All actions in PMO are logged so you always have a complete record. Listing changes are versioned so you can see the complete edit history.